JOY-iT Europe GmbH
47506 Neukirchen-Vluyn
Phone.: 0 28 45 – 984 696 1
Fax: 0 28 45 – 93 60 – 79

Executive Management
Yue Yang
Commercial register
Amtsgericht Kleve HRB 10603
Sales-Tax-ID DE 274445437
Tax Identification Number: 119/5761/0514

The information provided on this website is regularly updated.
However, no liability or guarantee can be assumed that all information is complete, correct and up-to-date at all times.
This applies in particular to all links to other websites that are referred to directly or indirectly.
All information may be changed, removed or supplemented without prior notice.

Dispute settlement:
The european commission provides a platform for online dispute resolution (ODR). This platform can be found at Our contact e-mail is We are neither obligated nor willing to participate on a dispute resolution method.


Our information and take-back obligations according to the Elektrogesetz (ElektroG)

Symbol on electrical and electronic equipment

This crossed-out dustbin means that electrical and electronic equipment does not belong in household waste.

You must hand in the WEEE at a collection point.

Before disposal, you must separate old batteries and accumulators that are not enclosed in the old appliance from it.

Return options:

As an end user, when you purchase a new device, you can return your old device (which essentially fulfils the same function as the new one purchased from us) for disposal free of charge.

Small devices that do not have external dimensions larger than 25 cm can be delivered in normal household quantities, independent of the purchase of a new device.

  1. Possibility of return to our company during opening hours:
    Simac Electronics Handel GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn, Germany

2. Possibility of return in your area
We will send you a parcel stamp with which you can return the device to us free of charge.
For this purpose, please contact us by e-mail to or by telephone to 02845 93 60 -23


Packaging information:

If you do not have a suitable packaging material or do not wish to use your own, please contact us and we will send you a suitable packaging.


Please inform us if your device contains LiIon batteries. In this case, an additional warning sticker must be affixed.